The method for this varies between models, so check your router manual. If using two routers is causing problems, you can fix this by enabling bridge mode. Try connecting to the router using an Ethernet cable instead of a wireless connection and see if it solves the issue. This isn’t common, but it does happen - especially if you’re using two linked routers. ![]() Sometimes, issues with your router can prevent the VPN from connecting properly. If your firewall is the problem, you’ll need to adjust the settings or switch to a different firewall. This isn’t a permanent solution and disabling your firewall can leave your computer vulnerable to security threats. You’ll need to do this for public and private networks - this option should be in your firewall settings. Make sure you disable both third-party and built-in firewalls (like the Windows Defender firewall). To find out whether this is the problem, you’ll need to temporarily disable your firewall to see if it fixes things. If you’re using a firewall, it could be blocking your VPN client. This clears the memory cache and stops any code which isn’t working properly so the VPN can start fresh. ![]() Like many technical issues, the “VPN Authentication Failed” error can sometimes be solved by rebooting your device. Sometimes, the simplest solutions are the best. Best Parental Control for iPhone & iPadĪuthentication Failed Error messages on ExpressVPN 1. ![]()
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